FAQs (Frequently Asked Questions)

General Info

Please refer to https://cbdmagic.co/how-to-order/

We accept VISA, MasterCard & INTERAC e-Transfer only.

You can find them on our website, located on each of our product pages.

We have our full hemp license by Health Canada. We are still waiting for our additional certifications to arrive.

No, we do not have a storefront. We are strictly an online retailer at this time.

Our primary courier is Canada Post, however, we also use FedEx/UPS as our secondary courier when needed.
FREE Shipping is available on all orders!

No, regrettably we only provide free shipping across Canada.

For immediate assistance, please use the Live Chat.

If you were unable to reach out to a representative, please contact [email protected] for further assistance.

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. Customer is responsible for return shipping costs. Product must be returned to receive a refund. Once product is received a refund will be issued.

General Inquiries: [email protected]
Customer Support: [email protected]
Returns: [email protected]
Wholesale: [email protected]

All About CBD

Cannabidiol (CBD) is a naturally occurring compound found in cannabis. Today the therapeutic properties of CBD are being tested and confirmed by scientists and doctors around the world. A safe, non-addictive substance, CBD is one of more than a hundred “phytocannabinoids,” which are unique to cannabis and endow the plant with its robust therapeutic profile.

CBD is closely related to another important medicinally active phytocannabinoid: tetrahydrocannabinol (THC), the compound that causes the high that cannabis is famous for. These are the two components of cannabis that have been most studied by scientists.

Full-Spectrum CBD contains all the vital cannabinoids that are naturally occurring in the cannabis plant. These cannabinoids work synergistically to create the “Entourage Effect”, which helps increase the healing power of the cannabinoids by working together.

Most Full Spectrum extracts contain the following cannabinoids: CBD, CBDV, CBN, THCV and less than 0.3% THC.

Broad Spectrum CBD Oil possesses almost identical cannabinoids and attributes like its brother “Full Spectrum”. However, what makes it slightly different is that it doesn’t contain any THC content.

CBD isolate is a crystalline powder made up of pure CBD. It is extracted using ethanol which has been around for centuries for herbal remedies. It does not contain any THC content and will not cause any intoxication or feelings of being high. Our team of chemists source our CBD in Canada and ensures all products are third-party lab tested for quality & safety.

Water-soluble CBD offers all the same benefits you’d expect from traditional forms. It provides 5-10x greater bioavailability and provides faster and greater absorption than conventional CBD oils.

Hemp-derived CBD is sourced from industrial hemp plants, which are grown primarily for their fiber and seeds. Hemp-derived CBD generally contains higher levels of CBD and low levels of THC. Marijuana-derived CBD is sourced from marijuana plants that contain low levels of CBD and high levels of THC.

Cannabinoids are naturally occurring compounds derived from the cannabis Sativa plant, which are primarily responsible for healing and wellness in living organisms. Cannabinoids bind directly to the endocannabinoid receptors found in humans and mammals which triggers homeostasis within our bodies to address areas of pain and inflammation.

We use ethanol extraction to obtain our CBD isolate.

Yes, the majority of our CBD products are organic.

Please consult with your physician regarding the use of CBD with any other prescription medications.

We always recommend consulting with your physician if you’re planning to use any CBD products.

CBD is 100% safe & pet-friendly.

All of our products contain zero THC except our Full Spectrum CBD products.

You can take CBD once or multiple times throughout the day. However, some people also take it on an as-needed based on their personal preference.

CBD typically stays in your system for 2 to 5 days, but that range doesn’t apply to everyone since all health situations are unique.

All of our products contain zero THC except our Full Spectrum CBD products.

The following is the estimated shelf life of all CBD products if you adhere to proper storage methods:

CBD Oil Tinctures (store in cool & dry place) – 1-2 years
CBD Salves (room temperature) – 1-2 years
CBD Capsules (store in cool & dry place) – 6-12 months
CBD Gummies (must be refrigerated) – 6-12 months

No, CBD is non-psychoactive, therefore it will not make you “high”.

There are no known major side effects of using CBD. However, due to improper usage, you may experience some minor side effects of using CBD such as fatigue & drowsiness.

We do not recommend traveling with any CBD product, not until CBD is legal worldwide.

No, CBD is non-toxic and non-lethal. One cannot overdose from too much CBD consumption.

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